Frequently Asked Questions

FAQs

Sign Up

How do I sign up?

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It’s so easy! Just click 'Register your team' or 'Join your team' in the top right hand corner. The whole process will be done and dusted quicker than you can load your laundry - and registration is free!

Can I sign up as a team?

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Absolutely! In fact, we encourage it. People who sign up as part of a team usually go on to raise up more than if they were doing it alone. Get your branch or support centre team mates involved – there’s no limit on the number of teammates you can have, so ask away! Click 'Register your team' above to get started.

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How do I share my team page or link?

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You can invite colleagues in the sign up process or simply share the url at the top of your team page, or even share via the social share buttons on your page.

I've joined as an individual, but how do I find my team and join? 

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First up, login in the top right corner of this page. Then locate your team via the search bar or leaderboard and click the 'Join Us' button that appears on the team page next to the team name.
Once you hit 'join us', it'll ask you to confirm and then you'll be on the team!

Fundraising

Where does my money go?

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100% of funds raised through Orange Sky July support Orange Sky Australia to help people experiencing homelessness. It costs $24 to provide a warm shower and clean clothes and $288 to funds an entire Orange Sky shift, so dig deep – every dollar counts!

Will people who donate to me get a tax-deductible receipt?

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Absolutely! Donations from $2 are tax deductible. Receipts are issued automatically to the donor after a donation is made through your fundraising page.

How do I start fundraising?

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There are LOADS of easy and simple ways to get started. Once you've got a fundraising page, check out our resources here

My Profile

Help! I’ve forgotten my log in details…

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No stress! When you click Login on the top right of the home page, a pop out will open and there will be a ‘Forgot password?’ button. You'll be asked to enter your registered email address below and we will send you a reset password link. Follow the steps in the email to reset your password.

I need help updating my online profile – who can I contact?

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Head to the top right hand corner of your profile, and you can check out the options to update your profile. If you’re having trouble, get in touch at hello@orangesky.org

How do I create my fundraising page?

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It’s super easy. When you sign up, you’ll be taken through all the steps to set up your personal or team page and get you ready to smash that fundraising goal!

 

How do I update my team name or details?

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If you're the team captain, just login in the top right hand corner of this page, and head to 'My Team' and then 'Edit my Team Page'.